The Sports Turf Research Institute - Store

Conditions of Sale

What forms of payment do you accept?

We accept the following credit cards:

  • VISA
  • MASTERCARD
  • EUROCARD

If you would like to pay by other means, please contact Beverley Isaac for more information. Once you are happy with your order details, click the "Submit Payment Details" button to complete the transaction. An e-mail will be sent to confirm your order. Please ensure that the billing details match exactly the billing address your credit card company has for the card you are using.


REMEMBER ALL YOUR PERSONAL INFORMATION IS SECURE AND 100% SAFE GUARANTEED WITH SECPay BILLING.

Returns Policy

Prior authorisation is required for returns. Please contact Beverley Isaac by email or on 01250 873121 

How much do you charge for delivery?

Our system will automatically calculate and display the delivery charge for your order. Postage & Packing is calculated on the total weight of the order. Postage covers First Class mail in the UK and Surface Mail for all other countries. Airmail rates can be quoted on request. The maximum weight for International Mail is 2kg.

ORDER WEIGHT         POSTAGE & PACKING  

Up to 500g                                  £ 3.00

Up to 1kg                                    £ 4.50

Up to 2kg                                    £ 7.50

Up to 4kg                                    £ 9.50

Up to 5kg                                    £12.00

Parcels and packages under 5kg will be sent First Class with Royal Mail. Any losses will only be compensated if a request has been made to send by registered post or courier. Lower rates for Standard Parcel postage are available on request. Please contact Beverley Isaac.

All orders over 5kg will be sent by courier and customers will be informed of the cost.

Do you accept international orders?

STRI welcome orders from all over the world. Ordering internationally will affect delivery time. Contact Beverley Isaac for our delivery rates.

How do I get the Subscriber discount taken off the book price?

If you have already joined our SUBClub your subscriber discount will automatically be taken off your book order.

If you are a Subscriber and you haven't joined the SUBClub yet, when you register to buy a book the form you complete will automatically register you with the SUBClub, from the information you provide, and your current order and every subsequent order will have the discount deducted from the book price. 

 

 

 
 
Back to the top of the page